Refund policy

At CCBundleLab, we take great pride in providing high-quality, authentic luxury hair products. Due to the nature of our items and for the protection of all customers, all sales are final. Please review our policy carefully before completing your purchase.

No Returns or Refunds

CCBundleLab does not offer refunds or accept returns under any circumstances. Once an order is placed and shipped, it cannot be canceled, returned, or refunded.

Partial Refunds (Business Error Only)

While all sales are final, partial refunds may be issued only if an error is made on our behalf—such as an incorrect item being sent.
In such cases, the customer must notify us within 48 hours of receiving the order, accompanied by clear photos or videos as proof.

No Exchanges

For hygiene, safety, and authenticity protection, CCBundleLab does not offer exchanges on any products. This ensures that every customer receives completely unused, untampered, and high-quality items.

Order Accuracy

We strongly encourage customers to double-check their order details—including product type, length, texture, and shipping address—before completing checkout. CCBundleLab is not responsible for customer errors or buyer’s remorse.

Quality Assurance

All products undergo thorough quality inspections before shipment. If you believe there is a concern with your order due to our error, please contact us immediately at the provided customer support email.